Contact Information

Customer Support

For questions about products, orders, delivery, returns, refunds or website use, contact:

Email: support@citytransport.shop

Customer service hours:
Monday to Friday
09:00–16:00 UK time
Excluding UK public holidays

Normal response time: Within 48 hours

Telephone support is not currently provided.

Company Information

CITY TRANSPORT GROUP LTD

Company number: 10276695
VAT number: GB 393 7074 67

Registered office:

Suite 591
33 Great George Street
Leeds
United Kingdom
LS1 3AJ

Website: citytransport.shop

Returns

The registered office is also the designated return address. However, customers must contact support@citytransport.shop and receive return instructions before sending any product.

Please include your order number in all order-related enquiries.